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SMS Terms & Conditions

Last updated July 24, 2026 · HubLinkPro, a brand of Bright LLC · Johnson City, Tennessee

Short version: we only text you if you asked us to. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop. Reply HELP for help. We never sell or share your phone number or your consent to be texted with anyone else for their marketing.

1. Program description

HubLinkPro operates SMS messaging programs for itself and on behalf of the local businesses listed on our platform. Messages may be co-branded with the business you requested and may arrive from that business's published phone number. Depending on which form you filled out, you may receive:

  • Quote & service replies — a response to a request you submitted for an estimate, quote, or booking, including follow-up questions needed to schedule the work.
  • Appointment messages — confirmations, reminders, and changes for an appointment you booked.
  • Account & listing messages — if you are a business owner, messages about your HubLinkPro listing, leads, and account.

These are conversational and transactional messages tied to something you asked for. We do not add you to unrelated marketing blasts because you requested a quote.

2. How you opt in

You opt in by checking the SMS consent box on a HubLinkPro form and submitting it, or by texting us first. The consent box is never pre-checked — you have to check it yourself. We record the exact wording you agreed to, along with the date and time, and we keep that record for as long as we message you plus at least four years afterward.

Consent to receive text messages is not a condition of purchase and is not required to use HubLinkPro. You can submit a request and ask us to reach you by phone or email instead.

3. Message frequency

Message frequency varies based on your activity. A typical quote request results in roughly 2–10 messages while we are helping you. Appointment reminders are generally 1–3 messages per appointment.

4. Cost

Message and data rates may apply. HubLinkPro does not charge you for text messages, but your mobile carrier may, depending on your plan. Contact your carrier for details.

5. How to opt out

Reply STOP to any message from us at any time. You will receive one final message confirming that you have been unsubscribed, and we will not text you again from that program unless you opt back in. You can also email support@hublinkpro.com or simply tell us in the conversation and we will remove you manually.

To rejoin, reply START or submit a new request with the consent box checked.

6. How to get help

Reply HELP to any message for support information, or email support@hublinkpro.com.

7. We do not share your number or your consent

HubLinkPro does not sell, rent, or share your mobile phone number, your SMS consent, or your opt-in data with third parties, affiliates, or partners for their own marketing purposes.

Who the messages come from. HubLinkPro operates the messaging for the local business you requested. A message about your request may therefore be co-branded — it may arrive from that business's published number and name them directly — but it is sent by HubLinkPro on their behalf, under HubLinkPro's messaging registration and these terms. Your consent covers HubLinkPro and the specific business you asked about, for the request you submitted. It does not extend to any other company, and it is not transferable.

What that means in practice. We pass your request to the matched local business so they can prepare and deliver your estimate, and they may also contact you by phone or email. We do not hand your number to other companies so they can run their own text campaigns, and we do not add you to anyone else's marketing list. If that business wants to message you about anything beyond the request you made, they need their own consent from you directly.

The only parties who ever touch your number on our side are the service providers who operate our messaging and CRM infrastructure on our behalf, under contract, and only so that we can deliver the messages you asked for.

8. Supported carriers and disclaimers

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is not guaranteed. Service may not be available on all carriers.

9. Privacy

Our handling of your information is described in our Privacy Policy. Your use of HubLinkPro is governed by our Terms of Service.

10. Changes

We may update these SMS Terms. Material changes will be posted here with a new "last updated" date. Continuing to participate after a change means you accept the updated terms.

Terms of ServicePrivacy PolicySMS Terms

Questions about this policy? Email support@hublinkpro.com or write to HubLinkPro, Johnson City, TN 37604.